Your privacy is a foundational commitment at PKR789, not a compliance checkbox. This Policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and what rights you have over your information.
This Privacy Policy ("Policy") describes how PKR789 ("we", "us", "our", the "Platform") collects, uses, discloses and protects the personal data of individuals ("you", "User", "Player") who register for or otherwise use the PKR789 platform at pkr789.cam, including all associated mobile interfaces and services.
PKR789 operates as an online casino and sports betting platform primarily serving users including players based in Pakistan. We recognise that players in Pakistan have expectations regarding how their data is handled, and we are committed to managing personal information responsibly, with transparency and in accordance with the data protection principles described in this Policy.
This Policy should be read alongside our Terms & Conditions, which govern your use of the Platform. By registering an Account or using our services, you acknowledge that you have read and understood this Privacy Policy.
Note for Pakistani Players: PKR789 does not represent that it holds any data protection registration issued by Pakistani government authorities. Players are responsible for understanding their rights under applicable local law. This Policy reflects the data practices we commit to as a matter of platform governance.
The following terms are used throughout this Policy with the meanings assigned below:
We collect personal data that falls into the following categories depending on how you interact with the Platform:
PKR789 collects personal data through the following primary channels:
| Collection Method | Examples |
|---|---|
| Directly from you | Account registration, KYC document upload, deposit/withdrawal requests, support contact, survey participation |
| Automatically via Platform | Cookies, server logs, session tracking, device fingerprinting, IP address capture during Platform use |
| From payment providers | Transaction status updates and partial payment identifiers from Easypaisa, JazzCash, Raast and banking partners (as context references — not implying their endorsement) |
| From KYC/AML providers | Identity verification results, fraud signals and watchlist screening outcomes from third-party compliance service providers |
| From analytics services | Aggregated and pseudonymised usage data from third-party analytics tools operating under data processing agreements |
We process your personal data only for the purposes described below. We do not process personal data for purposes incompatible with those stated here without your separate consent or a lawful basis permitting it.
To create, maintain and administer your PKR789 Account, including authentication, password recovery, Account closure and dormancy management.
To conduct KYC checks for age verification (minimum 18 years), identity confirmation and proof-of-address purposes; to screen against anti-money-laundering (AML) watchlists; and to detect and prevent fraudulent, abusive or criminal activity on the Platform.
To process deposits and withdrawal requests, reconcile transactions, manage payment disputes and communicate transaction status to you and to relevant payment providers.
To provide the gaming, betting and live-dealer services you request; to personalise your experience including game recommendations and promotional offers where opted in; and to display relevant content based on your activity history.
To fulfil obligations under applicable laws and regulations including AML requirements, data retention mandates and responses to lawful requests from competent authorities.
To apply and track the responsible gambling tools you activate (deposit limits, loss limits, session limits, cooling-off periods and self-exclusion); to monitor play patterns for potential indicators of problem gambling; and to communicate responsible gambling information as required.
To handle your support queries, process complaints and maintain records of interactions for quality assurance and dispute resolution purposes.
To monitor Platform performance, diagnose technical issues, prevent unauthorised access, conduct security testing and improve Platform features based on aggregated usage data.
To send you promotional communications about PKR789 offers, bonuses and platform updates where you have opted in or where we have a legitimate interest basis to do so. You may opt out of marketing communications at any time via your Account settings or by contacting support.
Depending on the purpose, PKR789 relies on one or more of the following legal bases for processing your personal data:
PKR789 does not sell your personal data to third parties for their independent marketing or commercial purposes. We may share your data with the following categories of recipients where necessary and proportionate:
Transaction data and necessary account identifiers are shared with payment processors to facilitate deposits and withdrawals. This includes technical interfaces with payment rails such as Easypaisa, JazzCash, Raast and banking systems. These references are technical integrations, not endorsements by those providers of gambling services.
KYC documents and identity data may be shared with third-party identity verification and AML screening service providers operating as Data Processors under binding data processing agreements.
Cloud hosting providers, CDN services, analytics tools and game platform providers may process certain data on our behalf under data processing agreements that restrict their use of data to the purposes we specify.
We may disclose personal data to law enforcement agencies, regulators, courts or other competent authorities where required by law or in response to a lawful request, including in connection with fraud investigations or AML inquiries.
In the event of a merger, acquisition, restructuring or sale of assets, player data may be transferred to the acquiring entity subject to equivalent privacy protections and notification to affected players where required.
All third-party Data Processors engaged by PKR789 are required by contract to process personal data only on our documented instructions, to maintain appropriate security standards, and to assist us in meeting our obligations to data subjects.
PKR789 operates internationally and your personal data may be transferred to and processed in countries other than Pakistan. Such countries may have data protection laws that differ from those applicable in your home jurisdiction.
Where we transfer personal data internationally, we take steps to ensure that appropriate safeguards are in place to protect your data, including contractual obligations on recipients and equivalent data protection standards. If you have questions about the safeguards applied to specific international transfers, please contact us using the details in Section 16.
We retain personal data only for as long as is necessary for the purposes for which it was collected and to comply with our legal obligations. Our general retention principles are as follows:
| Data Category | Typical Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + as required by law post-closure | Contract; legal obligation |
| KYC / identity documents | As required by applicable AML legislation | Legal obligation |
| Transaction records | As required by applicable financial record-keeping laws | Legal obligation |
| Gaming / bet history | Duration of account + applicable statutory period | Contract; legal obligation |
| Support correspondence | Duration of account + reasonable period for disputes | Legitimate interests |
| Marketing preferences | Until opt-out or account closure | Consent |
| Cookies (session) | End of browser session | Consent / functional necessity |
| Cookies (persistent) | Per cookie-specific expiry, typically up to 12 months | Consent |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be linked to an identifiable individual.
PKR789 implements a range of technical and organisational security measures to protect personal data against unauthorised access, loss, alteration or destruction. These include:
While we take all reasonable precautions, no system is immune to risk. Players should also take steps to protect their own Account — use a strong unique password, do not share login credentials and log out from shared devices.
Phishing Warning: PKR789 will never ask you to send sensitive documents (CNIC, passport, bank details) via social media, WhatsApp, unencrypted email or any channel outside our secure HTTPS Platform. If you receive such a request, do not comply — report it to support immediately.
PKR789 uses cookies and similar tracking technologies on the Platform. A cookie is a small text file placed on your device when you visit the Platform. Cookies serve the following general functions:
Required for the Platform to function correctly, including maintaining your login session, remembering your cookie preferences and supporting Platform security. These cannot be disabled without impairing Platform functionality.
Collect pseudonymised data about how visitors use the Platform — pages visited, time spent, error pages encountered — to help us improve Platform performance and user experience. These are activated only with your consent.
Remember preferences you have set — such as language, game settings or responsible gambling tool configurations — to personalise your experience across sessions.
You can manage and delete cookies through your browser settings. Note that disabling non-essential cookies will not affect your core access to Platform services but may reduce the quality of certain features. Browser-level cookie management instructions are typically found under your browser's privacy or security settings.
Subject to applicable law and certain limitations, you have the following rights in relation to your personal data held by PKR789:
| Right | What It Means |
|---|---|
| Access | Request a copy of the personal data we hold about you. |
| Rectification | Request correction of inaccurate or incomplete personal data. |
| Erasure | Request deletion of your personal data where it is no longer necessary for the purposes collected and no overriding legal obligation requires retention. |
| Restriction | Request restriction of processing in certain circumstances (e.g., while a dispute is pending). |
| Portability | Request your data in a structured, machine-readable format where processing is based on consent or contract and carried out by automated means. |
| Objection | Object to processing based on legitimate interests, including direct marketing. |
| Withdraw Consent | Where processing is based on consent (e.g., marketing), withdraw consent at any time without affecting prior lawful processing. |
To exercise any of these rights, contact the PKR789 support team via Live Chat or email as detailed in Section 16. We will respond to valid requests within a reasonable timeframe. We may need to verify your identity before processing a rights request. Where a request is refused, we will explain the reason and any right to escalate the matter.
Certain rights may be limited where data retention is required by law (e.g., KYC and AML records) or where granting a request would prejudice an ongoing investigation or legal proceedings.
PKR789 is strictly an adults-only platform. We do not knowingly collect personal data from individuals under the age of 18 years, or under the higher minimum age required by the applicable licence jurisdiction.
Age verification checks are applied during registration and at the KYC stage to confirm that players meet the minimum age requirement. Where we discover that a minor has provided personal data to the Platform in breach of our age controls, we will take prompt steps to delete that data and close the associated Account.
If you believe a minor has registered an Account on PKR789, please contact us immediately via Live Chat or email. We will investigate and act without delay.
The Platform may contain references to or integrations with third-party services (such as game studios, payment providers or analytics tools). This Privacy Policy applies only to data processed by PKR789 in its capacity as Data Controller. We are not responsible for the privacy practices of third-party services, which are governed by their own privacy policies.
The mention of payment services such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah in the context of the Platform reflects the technical payment rails we interface with. These providers' own terms and privacy policies govern how they handle data on their side of any transaction.
PKR789 may update this Privacy Policy from time to time to reflect changes in our data practices, Platform features, applicable law or regulatory guidance. When we make material changes, we will notify registered users by email or via an in-platform notification prior to the changes taking effect.
The effective date shown at the top of this Policy indicates when the current version was last reviewed and published. We recommend reviewing this Policy periodically. Your continued use of the Platform after a material update constitutes acceptance of the revised Policy.
If you have any questions, concerns or requests relating to this Privacy Policy or the handling of your personal data, please contact PKR789 using the following channels:
When submitting a privacy request, please include your registered Account username, a clear description of your request or concern and any relevant reference numbers.
If you believe your data rights have not been respected after contacting us, you may have the right to lodge a complaint with a relevant supervisory authority in the jurisdiction governing your rights. PKR789 is committed to co-operating with supervisory authorities and resolving complaints in good faith.
We aim to acknowledge all privacy requests within a reasonable period and to provide a substantive response within the timeframe required under applicable law. For urgent matters — such as suspected unauthorised access to your Account — please use Live Chat for the fastest response.
Six practical commitments that define how we handle your personal information every day — not just in this document.
Every page on PKR789 — from the homepage to the cashier — is served over HTTPS with TLS encryption. Your login details, KYC documents and payment information are encrypted in transit at all times.
PKR789 does not sell, rent or trade your personal data to third parties for their independent marketing purposes. Data sharing is limited to what is necessary to operate the Platform and comply with legal obligations.
Subject to legal retention requirements, you have the right to access, correct, restrict and request deletion of your personal data. Rights requests are handled through our 24/7 support team.
We collect only the data we genuinely need to operate your Account, process transactions, comply with KYC/AML obligations and deliver the services you use. We do not collect data speculatively.
This Policy clearly documents every category of data we collect, every purpose for which we use it and every category of third party with whom we may share it. No hidden data practices.
When we make material changes to this Privacy Policy, we notify registered players before the changes take effect — via email or in-platform notification — so you always know how your data is being used.
Our support team is available 24/7 to answer questions about how your data is used, to process rights requests or to resolve any privacy concern you may have.